If your Vrbo account or listing is not connected, the automated messages, availability, and pricing will not be pushed to Vrbo. To verify that your Vrbo listing is properly connected to Guesty For Hosts through the upgraded connection, follow the steps below.
Step by step:
- Sign in to Guesty For Hosts.
- Click Menu.
- Click Vrbo.
- Click Accounts.
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To the far right of the relevant account, click the down arrow to expand the listings.
Each listing's status is displayed under the "Listing status" column. Statuses are:
- Pending
- Connected
- Disconnected
- Failed
If there is an issue with a listing that needs to be addressed before publishing to Vrbo, you will be notified as follows:
- Listing does not meet Vrbo's requirements. Click the listing to reveal further information.
- Listing is already connected to Vrbo under a different account. You must first disconnect the listing in Vrbo to connect to this account.
Additionally, Vrbo may require a Property License or Registration Number depending on your jurisdiction.
- The Property License info cannot be added in Guesty For Hosts, it is mandatory to enter on the Vrbo dashboard.
- This information can be added once the listing is connected and exists on Vrbo. Until added, the listing will not be active. See Vrbo's instructions here.
Note:
If the status is "Pending" for more than three days after publishing, see more information here. If the status is still in "Failed" status for that long, contact us.