Vrbo Guest Credit Card Payment Failure


This content is relevant for the Vrbo Upgraded Connection. If you are on the Standard Connection, see articles here. If you are not sure which connection you are on, see here.

If the guest's credit card payment fails, reach out to them for an alternative payment method to be charged manually. You can create a payment request link in your Stripe account to share with the guest.
See this information from Stripe for further information on declined and failed payments.
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