Troubleshooting a Discrepancy Between the Calendar and Listing's Availability

The calendar displays the availability settings in your Guesty For Hosts listing's Advance Notice and Availability Window. Please note the following, which is explained in more detail here.

• If you open up days outside the availability window, your channel calendars will present these dates as available, while the Guesty For Hosts calendar remains blocked based on the listing settings. 

• If you open up days within the advance notice time, your channel calendars will present these dates as available, while the Guesty For Hosts calendar remains blocked based on the listing settings.

• Same day advance notice is not reflected in the Guesty For Hosts calendar. Learn more about this setting on each connected channel here.

Dates Are Blocked But Should be Open

1. Sign in to your Guesty For Hosts account.
2. In the top menu, click Menu.
3. Under "Channel manager", click Airbnb.
4. Under the related Airbnb account, click Listings.
5. To the right of the relevant listing, click the right arrow.
6. Click Availability.
7. To the right of "Availability Window" click the down arrow and select All Future Dates.
8. Click Update Availability Settings.
9. In the top menu, click Calendar.
10. Click and drag to select the affected dates.
11. Open availability for the dates selected, making sure there are no existing reservations for the same dates.
12. Go back to the Listing availability settings (steps 2-6).
13. To the right of "Availability Window" click the down arrow and revert to the original setting.

Dates Are Open But Should Be Blocked

Step by step:

1. Sign in to your Guesty For Hosts account.
2. In the top menu, click Menu.
3. Under "Channel manager", click Airbnb.
4. Under the related Airbnb account, click Listings.
5. To the right of the relevant listing, click the right arrow.
6. Click Availability.
7. To the right of "Availability Window" click the down arrow and select Dates unavailable by default.
8. Click Update Availability Settings.
9. In the top menu, click Calendar.
10. Click and drag to select the affected dates.
11. In the pop-up, under "Availability" click Blocked.
12. Click Update.
13. Go back to the Listing availability settings (steps 2-6).
14. To the right of "Availability Window" click the down arrow and select All future dates.
15. Go back to the Calendar and select the affected dates.
16. Open the availability on all future unreserved dates.
17. Go back to the Listing availability settings.
18. To the right of "Availability Window" click the down arrow and revert to the original setting.