How Can I Cancel a Direct Booking Reservation?

To cancel a direct booking reservation, follow the steps below.

Step by step:

  1. Sign in to your Guesty For Hosts account.
  2. In the top navigation bar, click Menu.
  3. Scroll down and click Reservations.
  4. In the search bar, enter the reservation code or guest name.
  5. Click on the reservation to view details.
  6. Scroll down and click Delete Reservation.


Direct bookings are identified with a calendar icon in the reservations list. The "Delete Reservation" button is not available for bookings made via a channel connection.


If a payment has been made prior to cancellation, any refund due must be processed manually through your Stripe or Paypal account.

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