As of January 15, 2026, support for Guesty for Hosts has officially ended. This means we are no longer providing product updates, technical troubleshooting, or general account assistance for this platform.
This decision allows our team to focus on delivering faster innovation and more robust tools through our core platforms, Guesty Pro and Guesty Lite.
What is still supported?
While technical and product support has concluded, we continue to assist with billing and subscription matters. Our billing team can help you with:
Clarifying billing inquiries or payment issues
Processing subscription cancellations
Assisting with account status questions
Note: Billing requests are typically processed within 3–5 business days. For all other inquiries, please refer to the self-service articles available in the Guesty for Hosts Help Center.
Contact billing support in the desktop widget
Step by step:
- Sign in to your Guesty For Hosts account.
- In the bottom-right corner, click the question mark icon.
- Scroll down and click Contact us by Email.
- Select the topic "Payments & Billing" and enter the relevant information.
Your next steps with Guesty
We want to help you move forward with the platform that best fits your business. If you’d like to continue using Guesty on a supported platform, please explore the options below:
Guesty Lite (1–3 properties)
Designed for hosts managing a small portfolio who need tools to simplify daily operations and boost revenue.
Learn more about Guesty Lite
Guesty Pro (4+ properties)
Built for growing businesses that require advanced tools to manage complex operations at scale.
Learn more about Guesty Pro
We appreciate the trust you have placed in Guesty for Hosts and look forward to supporting your continued success on our active platforms.